Return Policy

AT O’REAL BEAUTY, WE OFFER A 14-DAY RETURN POLICY FOR UNUSED AND UNOPENED ITEMS IN ORIGINAL PACKAGING.

HOW TO REQUEST A RETURN:
📧 EMAIL: CARE@OREALBEAUTY.COM
📞 WHATSAPP & PHONE: +923453265047

• RETURNS MUST BE REQUESTED WITHIN 14 DAYS OF DELIVERY WITH PROOF OF PURCHASE.
• RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY.
• REFUNDS ARE ISSUED TO THE ORIGINAL PAYMENT METHOD OR AS STORE CREDIT WITHIN 5-7 BUSINESS DAYS.
• DAMAGED OR INCORRECT ITEMS MUST BE REPORTED WITHIN 48 HOURS OF DELIVERY.

EXCLUSIONS:

• USED, OPENED, OR DAMAGED ITEMS CANNOT BE RETURNED.
• FINAL SALE & PERSONAL CARE ITEMS ARE NON-RETURNABLE.

FOR ANY QUESTIONS, CONTACT OUR SUPPORT TEAM.

THANK YOU FOR CHOOSING O’REAL BEAUTY!